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  1. How do I create an account?  You can create your account by going to easypickspantry.comYou may register using your email address. 
  2. How long will my orders take? Please expect your orders within 2-3 working days.
  3. Can I pick up my items? Yes! You may also opt to pick up your items from our office in San Juan City or in Taytay Rizal.
  4. What are your payment methods? We accept GCASH and Bank Transfer. You will be able to find these upon check out.
  5. How do I make a purchase? You may place an order by creating an account on our website. Then, simply add your desired items to your cart and check out. You will also be able to pay upon checkout. 
  6. What areas do you currently serve? We are currently serving areas in Metro Manila and Rizal via third-party delivery service but we will be announcing expansion soon for other areas nationwide.
  7. What are your delivery hours? Our regular delivery hours are from 10am to 5pm.
  8. Can I change the delivery address of my order? The shipping or delivery address indicated in the order can no longer be changed. You may update your address in your account profile, however, the new address will be apply on your next order.
  9. Do you accept item replacement? Yes, replacement or return of items will be allowed within 3 days from date of delivery, provided that it is still in original packaging state, however, customer will shoulder the delivery fee for the return and exchange of item/s.
  10. Do you give Senior Citizen / PWD discount? We cannot offer the Senior Citizen / PWD discount. Currently, there is no policy in place for senior citizen discounts applied to online transactions. Nevertheless, we will abide with government regulations should this be updated.